Welcome to the website (the " Site") of Castled Data, Inc. (" Castled Data ," " we ," " us ," or " our"). This Privacy Policy explains about what personal information we collect, how we use and share that information, and your choices concerning our information practises. Before using the Site or submitting any personal information to Castled Data, please review this Privacy Policy carefully and contact us if you have any questions. By using the Site, you agree to the practises described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Site.
Personal Information You Voluntarily Provide: We collect personal information that you voluntarily choose to share with us as part of using the Site.
Communication Data: We may collect information when you contact us with questions or concerns and when you voluntarily respond to questionnaires, surveys or requests for market research seeking your opinion and feedback. Providing this information is optional to you.
Personal Information We Collect Through Our Social Media Pages: We have pages on social media sites like Twitter, and LinkedIn (" Social Media Pages"). When you interact with our Social Media Pages, we will collect personal information that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Personal Information We Receive Automatically From Your Use of the Site: When you visit, use, and interact with the Site, we may receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit the Site, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Site (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern.
Additional Information We Receive Automatically From your use of the Products: In addition to the above, when using the Castled Data, we will also collect additional information about your operating system, IP address, and usage patterns.
Personal Information We Process on Behalf of Our Business Customers : In order to provide certain services we may make available through the Site, we may collect certain categories of personal information. In such cases, we may receive personal information about employees, contractors, and customers of our business customers that such business customers make available to us, such as name, email address, work title and address. We process that information pursuant to our agreements with our business customers. We have no direct relationship with the individuals whose personal information we process on behalf of our business customers. If you are such an individual and would no longer like your information to be used by one of our business customers that use our services or you would like to access, correct, or request deletion of your information, please contact the business customer that you interact with directly.
Internet Activity Information: When you visit, use, and interact with the Site, we may receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit the Site, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Site (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:
Log Information : Information that your browser automatically sends whenever you visit the Site. Log Information includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
Cookies Information: Please see the "Cookies" section below to learn more about how we use cookies.
Device Information : Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
Usage Information : We collect information about how you use our Site, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.
Location Information : We derive a rough estimate of your location from your IP address.
Marketing Open/Click Information: We use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.
Derived Information: We may infer your preferences for our products and services based on the personal information we collect about you.
Cookies
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Castled Data uses cookies to identify and track visitors, their usage of the Websites, and their Website access preferences. Castled Data visitors who do not wish to have cookies placed on their computers may set their browsers to refuse cookies before using the Websites. Disabling browser cookies may cause certain features of Castled Data's websites to not function properly. Certain pages on the Website may set other third party cookies. For example, we may embed content, such as videos, from another site that sets a cookie. These sites set their own cookies and we do not have access or control over these cookies. The use of cookies by third parties is not covered by our Privacy Policy.
Tracking Technologies
We may use third party tracking services, but we don't use these services to track you individually or collect your personally identifiable-information. We may use these services to collect information about how the Website performs and how users navigate through and use the Website so we can monitor and improve our content and Website performance. Third party tracking services gather certain simple, non-personally identifying information over time, such as your IP address, browser type, internet service provider, referring and exit pages, timestamp, and similar data about your use of the Website. We do not link this information to any of your personal information such as your user name.
Do Not Track
"Do Not Track" is a privacy preference you can set in your browser if you do not want online services to collect and share certain kinds of information about your online activity from third party tracking services. Castled Data does not track your online browsing activity on other online services over time and we do not permit third-party services to track your activity on our site beyond our basic tracking, which you may opt out of. Because we do not share this kind of data with third party services or permit this kind of third party data collection for any of our users, and we do not track our users on third-party websites ourselves, we do not need to respond differently to an individual browser's Do Not Track setting.
How Castled Data Uses Personally-Identifying Information
We may use personal information for the following purposes:
To respond to your inquiries, comments, feedback, or questions;
To send administrative information to you, for example, information regarding the Site or our products and services and changes to our terms, conditions, and policies;
To analyse how you interact with our Site;
To maintain and improve the Site;
To develop new products and Sites;
To prevent fraud, criminal activity, or misuses of our Site, and to ensure the security of our IT systems, architecture, and networks; and
To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
Aggregated Information. We may aggregate personal information and use the aggregated information to analyse the effectiveness of our Site, to improve and add features to our Site, and for other similar purposes. In addition, from time to time, we may analyse the general behaviour and characteristics of users of our Site and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through the Site, through cookies, and through other means described in this Privacy Policy.
Marketing. We may use your personal information to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. In addition, if at any time you do not wish to receive future marketing communications, you may contact us . If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding management of your account, other administrative matters, and to respond to your requests.
Sharing and Disclosure Of Personally-Identifying Information
Castled Data does not sell your personal information. In certain circumstances we may share the categories of personal information described above without further notice to you, unless required by the law, with the following categories of third parties:
Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share personal information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and analytics services. Pursuant to our instructions, these parties will access, process, or store personal information in the course of performing their duties to us.
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganisation, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of service to another provider (collectively a "Transaction"), your personal information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of or following that Transaction along with other assets.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Service, or the public, or (v) protect against legal liability.
Other Users: Certain actions you take may be visible to other users of the Service. For example, your posts will appear in other users' feeds and your profile information will be accessible to other users. You acknowledge that by sharing posts or adding information to your profile you make the information shared available to other users and that Castled Data cannot control, and shall not be responsible for any use other users make of such information.
Children's information
Castled Data does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Links to third party websites and social media services
The Site may contain links to other websites not operated or controlled by Castled Data, including social media services (" Third Party Sites"). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practises and policies.
In the event that you would like to access, correct, delete or object to any inaccuracies of the Personal Information provided by you, or to otherwise exercise any of your rights in relation to Your Personal Information, you may send us an email at privacy@castled.io detailing your request.
We will aim to respond to all legitimate requests relating to Your rights above within one month of receipt of your request. Occasionally it may take us longer than one month if your request is particularly complex or if you have made a number of requests. In this case, we will notify you and keep you updated.
We may need to request specific information from you to help us confirm your identity and to ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
If you are located in the European Union, you are entitled to the following rights with regard to your personal information and data:
Although most changes are likely to be minor, Castled Data may change its privacy policy from time to time, and in Castled Data sole discretion. We may also provide notification to users who have provided us email addresses of material changes to this Privacy Policy through our Website. Castled Data encourages visitors to frequently check this page for any minor changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
If you have any questions about our Privacy Policy or information practises, please feel free to contact us at our designated request address: privacy@castled.io .
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